Program offers valuable services to rural water systems across California
The California Rural Water Association (CRWA) started the Preferred Provider Program in January 2009 and has had ongoing success in offering value added services to members of CRWA.
Currently, the program has eighteen providers offering a range of services, including laboratory testing, leak detection, online payment solution, legal services, rate studies, and consulting. This program is designed to connect CRWA members with carefully vetted service providers who offer competitive pricing and the high standard of service that CRWA members expect.
To become a Preferred Provider, companies must meet certain requirements, such as being an Associate Member of CRWA, advertising in the CRWA California Water Journal, and demonstrating the ability to provide relevant services to all CRWA members throughout California. Additionally, Preferred Providers must also exhibit at CRWA’s annual Expo, maintain a link to CRWA on their website, and follow CRWA’s Professionalism Member Service Standards. Furthermore, before joining the program, prospective Preferred Providers must submit an RFP that demonstrates the company’s proposed marketing pieces, discounted pricing for all CRWA members, royalty payments to CRWA, and proof of liability insurance.
CRWA supports these Preferred Providers by offering free marketing through emails, direct mail, and social media. The program can also provide assistance in coordinating workshops, both in-person and online. CRWA promotes the Preferred Provider Program in all our promotional material and at all CRWA events (including EXPO). CRWA also encourages all staff from both CRWA and SUSP (Operations and Engineering) to recommend the Preferred Provider Program to systems whenever possible. By recommending the Preferred Provider Program, CRWA staff not only help CRWA members but also the association.
120Water: 2024 Preferred Provider of the Year
One of the key companies in our Preferred Provider network is 120Water, known for its Lead and Copper Rule Revisions (LCRR) solutions. 120Water offers a variety of services and products that are especially beneficial to our members.
Benefits to CRWA:
120Water strengthens CRWA’s ability to serve members and provides financial support through a 3% revenue share on Software Platform subscription fees contracted through CRWA members. This partnership also allows 120Water to offer discounted pricing to CRWA’s members on its software, point-of-use kits, and other products.
Benefits to CRWA Members:
CRWA members receive special pricing on 120Water’s services, including a 15% discount on software purchases and renewals, and a 5% discount on goods like water test kits and sampling kits. Other benefits include:
- All-in-One Solution: 120Water program managers work closely with CRWA members to ensure successful program implementation, drawing on their extensive experience.
- Customized Approach: 120Water’s combination of sampling kits, services, and cloud-based software is tailored to meet the specific needs of each water system.
- Simple and Centralized Data Management: 120Water’s platform replaces spreadsheets with real-time reporting tools that streamline sampling, inventory, and communication management.
- LCRR Assessment Consulting Services: 120Water provides consulting services to help water systems navigate LCRR compliance.
The CRWA Preferred Provider Program, with partners like 120Water, continues to offer valuable services to rural water systems across California, ensuring they have access to the best support available.
